Published by Research Republic's Ricardo Blaug, this piece emphasises the necessity to reconnect public services with citizens and the further need for services to then be responsive to citizen preferences. The well-documented gap between
the two, argues Dr. Blaug, cannot be overcome by increasing the frequency of interactions between the public and service providers, but by the quality of those interactions. In this sense, public managers must "seek out, enable and listen to the needs and opinions to which they will subsequently respond".
We Need to Make Democracy a Two-Way Street
Published by Research Republic's Ricardo Blaug, this piece emphasises the necessity to reconnect public services with citizens and the further need for services to then be responsive to citizen preferences. The well-documented gap between
the two, argues Dr. Blaug, cannot be overcome by increasing the frequency of interactions between the public and service providers, but by the quality of those interactions. In this sense, public managers must "seek out, enable and listen to the needs and opinions to which they will subsequently respond".
© 2011 Research Republic. All Rights Reserved. Developed by Network Excellence. Follow us
Syndication
Login
Syndication Login